• Reporting systems should be easy to understand and use and workers should know how to access them.
  • Workers should be commended for reporting; not blamed because an incident occurred.
  • Injury and incident data should also be reviewed to look for patterns in injuries or incidents that may point to improvements that could be made: for example.
    • Injuries that occur with new workers
    • When workers are fatigued
  • Work-related illness should also be reported.
  • Officers (senior managers and boards) of the PCBU need to know what incidents and injuries have occurred and what is being done to prevent similar occurrences in the future.